Privacy Policy

This Privacy Policy explains how Roselle Boutique (“we,” “our,” or “us”) collects, uses, and protects your personal information when you visit or make a purchase from our website.

We are committed to safeguarding your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

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Information We Collect

When you use our services, we may collect the following categories of personal information:

• Identifiers: full name, email address, phone number, shipping and billing address.

• Payment Information: details necessary to process your transactions (we do not store full credit card details).

• Device Information: IP address, browser type, operating system, and activity on our website.

• Account Information: login credentials and order history when you create an account.

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How We Use Your Information

We use your personal information to:

• Process, fulfill, and deliver your orders.

• Provide customer support and respond to your inquiries.

• Send updates, promotional offers, or relevant information (if you have opted in).

• Improve and personalize our website and services.

• Comply with our legal and regulatory obligations.

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Sharing of Personal Information

We do not sell your personal information.
We only share your information with trusted third parties in the following circumstances:

• Service Providers: including payment processors, shipping carriers, and IT service providers who help us operate our business.

• Legal Obligations: where required by law, court order, or government authority.

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Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy or as required by Australian law.

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Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Enable core website functionality.

• Analyze visitor behavior and website performance.

• Provide tailored marketing and advertising.

You can manage your cookie preferences through your browser settings.

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Your Privacy Rights

Under the Australian Privacy Principles, you have the right to:

• Access: request access to the personal information we hold about you.

• Correction: request corrections to inaccurate or incomplete information.

• Deletion: request deletion of your personal information where lawful and practical.

• Complaints: lodge a complaint with us if you believe your privacy has been breached. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

To exercise your rights, please contact us at care.roselleboutique@gmail.com.

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Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.

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Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Company Name: Roselle Boutique
Email: care.roselleboutique@gmail.com