Payment Policy

Payment Policy

At Serene label, we make shopping simple and secure. To ensure a smooth checkout experience, we accept the most trusted and widely used payment methods.

Accepted Payment Methods

  • Credit & Debit Cards (Visa, Mastercard, American Express)

  • Apple Pay

  • Google Pay

Secure Payments

All transactions are processed through a secure SSL-encrypted connection. Your payment details are never stored on our servers, ensuring your data remains safe and protected.

Payment Processing

Orders are processed once payment has been successfully completed. If payment is declined or fails, the order will not be confirmed.

Refunds

If you are eligible for a refund (e.g., after an approved return), the amount will be credited back to your original payment method within 30 business days after we have received and inspected the returned item.

Billing Terms

  • All prices are listed in AUD unless otherwise stated.

  • Customers are responsible for any applicable taxes or fees at checkout.

  • By completing a purchase, you authorize Roselle Boutique to charge the selected payment method for the total order amount.

Contact

For any questions regarding payments or billing, please contact us at: care.roselleboutique@gmal.com

Free shipping

Always Free Shipping with Australia Post

Safe & secure checkout

Secure & fast payments – Visa, Mastercard, AmEx, Apple Pay & Google Pay

Customer service

We’re here for you – replies within 24 hours

Hassle-free returns, guaranteed

Hassle-free 30-day returns